Frequently Asked Questions about ChinaGiftsShop.com
Q:When can I get the price of product?
We usually quote within 24 hours after we get your enquiry.
Q: Can your print our brand logo on hot sale rinestone bag strap hook CG23754?
Yes ,we can,and we can make a pre-production sample for your confirmation before mass production.
Q:Can you give me a sample pls? how long should it take?
It's our pleasure. But pls understand that some items we will charge a little fee.For existing samples, it takes 1-2 days tos send out. If you want your own designs, it takes 6 to 10 days, subject to your designs whether they need new printing logo, etc. Anyway, we will send it ASAP to your request.
Q: Can you do design for me?
We have experienced designers, according to your requirement, we can add your company logo, website, phone number or any of your ideas on the products or on the box... Just tell us your ideas, and let us do it for you.ChinaGiftsShop.com will make samples for custom designs before massive production for clients approval. If clients are not happy with quality etc or need changes after inspecting the samples, we can re-make again till they are satisfactory, massive production will be finished as per the standards of approved samples.
Q: How can you guarantee your goods quality?
All of our goods are 100% inspected before delivery, and spot inspection will be made during production. Third party inspection also is welcomed.
Q: Are you accept OEM&ODM?
Sure, ,a professional and experienced R&D will do the best to meet your request.
Q: Can I get a refund if goods are bad when arrived us?
ChinaGiftsShop.com will refund you or make replacement for any questions
Q: Are my products safty during the shipping?
Yes. We will pack the products with a box with many foams and bubble bags in it to make sure the safty.
Q:How much does it cost to ship to my country?
The freight will be given by the freight company based on your Gross Weight and CBM, please contact us for details.We can ship By DHL / FedEx / UPS / TNT, or by air,by sea.